Returns & Refunds
At Freelance Healthy, we want you to be completely satisfied with your purchase. If something isn't right, we're here to help.
Return Eligibility
We accept returns within 30 days of delivery for items that are:
- Unused and in original condition
- In their original packaging
- Not marked as final sale
How to Start a Return
To initiate a return, please email us at support@freelancehealthy.com with:
- Your order number
- The item(s) you'd like to return
- The reason for the return
We'll respond within 1–2 business days with return instructions.
Refunds
Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.
Damaged or Incorrect Items
If you received a damaged or wrong item, please contact us immediately at support@freelancehealthy.com with a photo. We'll send a replacement or issue a full refund at no cost to you.
Non-Returnable Items
- Items returned after 30 days
- Used or opened items (unless defective)
- Final sale items
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.